We want you to shop with confidence at Nawabpur Ghor. If you are not satisfied with your purchase, our refund and return policy ensures a smooth process.

Eligibility for Returns

• Items must be returned within 7 days of delivery.

• Products must be unused, in original packaging, and in resellable condition.

• Proof of purchase (invoice/order ID) must be provided.

Non-Returnable Items

• Chemicals, dyes, or perishable products.

• Customized, special-order, or clearance items.

• Products damaged due to customer misuse.

Refund Process

• After receiving your returned product, we will inspect it and notify you of approval or rejection.

• Approved refunds will be processed within 7–10 business days through the original payment method.

• For Cash on Delivery, refunds will be issued via bank transfer, bKash, or store credit.

Replacements & Exchanges

If the product is defective or damaged, we will arrange a replacement at no extra cost. Exchanges are subject to product availability.